Hello!  Thank you for your interest in TSC!  We offer traditional debt collection services in a non traditional  manner.

Our primary goal is to offer high recovery collection services in an ethical, professional and transparent manner.  We do not sacrifice quality for recovery.  Our method shows that higher quality collections leads to higher recovery.  Your customers are our customers and we want happy customers.

It is also important to us that we maintain complete transparency with you, our client.  This means being accessible, responsive and informative.  We’re a relatively small agency which gives us an advantage.  We’re able to be accessible to you in a consistent manner.  Also we offer complete access to our collection system online.  Nothing is hidden.

About Us

TSC Was founded in 1992 by Mr. Mike Sherman, our current President and active Manager of Operations. Our speciality is health care collections and We are a regional collection agency located in Carlsbad California. We collect accounts nationwide with clients located throughout the United States.

Competitive Advantage

With our expertise in healthcare collections, the collectors that will be assigned to your accounts are specifically trained in healthcare collections. Our healthcare collections team has also been trained in patient self-pay billing. Each collector understands how to read a patient statement and an Explanation of Benefits. This enables our collectors to communicate to your patients the amounts due whether it be co-pays, deductibles or un-insured balances.

Character

In Addition to our healthcare accounts receivable expertise, we have also conducted our collection efforts in a manner that treats every patient with dignity and respect. Our collectors have signed we we call the Collector’s Pledge. This is the collector’s commitment to treat each consumer with respect and dignity, making it their responsibility to help the consumer find ways to pay their debt and further committing to always conduct themselves in a professional and ethical manner. This philosophy of respect will result in more accounts collected and fewer patient complaints.

Value Added Services

  • Credit Reporting to Experian, Equifax and Transunion
  • Professional collection letters that get results
  • Skip tracing services
  • Online Access to our system
  • Pre-collection services
  • Healthcare collection specialists
  • HIPAA compliant
  • HFMA & MGMA members