Since we specialize in healthcare collections, we have expert medical collectors assigned to these accounts. TSC medical collectors understand the nature of the debt they are collecting and are trained how to handle patients and their concerns. Many of our physician clients may want to see these patients again and want them handled professionally. All TSC collectors are trained on proper and respectful collection techniques and compliance with state and federal collection laws is monitored and compliance is maintained.Every TSC collector must sign the American Collectors Association Collector’s Pledge. The following is this pledge:
- I believe every person has worth as an individual.
- I believe every person should be treated with dignity and respect.
- I will make it my responsibility to help consumers find ways to pay their debts.
- I will be professional and ethical.
- I will commit to honoring this pledge.